JASON OLIVER SELF P.O. Box 191541 ? Atlanta, Georgia 31119 ? (404) 934-1009 joself@oliverself.com SUMMARY Senior Network Engineer specializing in design and support for networks, worked in variety of environments adding value through consulting, support and project management services. PROFESSIONAL EXPERIENCE DEFINITION 6, LLC Atlanta, GA 2007-PRESENT Engineering Project Manager * Manager for Full-Service Consulting and Support Team of 9 engineers for major client,responsibilities include strategic planning, project planning, management and implementation and day to day support operations for over 25 remote locations and 2 Co-location facilities. * Designed and managed large Active Directory Restructuring which resulted in a 36% reduction in downtime and facilitated future growth of the client’s infrastructure. * Provided comprehensive managed services to various clients, including managing desktop support personnel, server administrators and network engineers for various support and project initiatives. KILPATRICK STOCKTON, LLP Atlanta, GA 2005-2007 Senior Network Engineer * Provided comprehensive support for over 250 servers at main Atlanta campus server network and 8 remote offices. * Played integral technical role in stabilization of aging and inadequate infrastructure which resulted in 7% increase in uptime and substantial cost savings to the firm. * Project Manager for design, implementation and support of Citrix environment, including upgrade of Cryptocard authentication for Secure Web Server. HOME DEPOT, INC. Marietta, GA 2004-2005 Contract Network Engineer Responsible for Desktop and Remote support for Divisional Employees in Southeast Region Office. * Provided superior customer service and outside expertise which improved SLA resolution and increased customer satisfaction. * Increased technical expertise of HD staff through knowledge sharing and documentation. SIXTEN NETWORKS, LLC Roswell, GA 2003-2004 Network Consultant Responsible for designing, implementing and supporting technology solutions for clients in the Atlanta area. * Provided superior support and solutions, resulting in substantial cost savings for clients and a 30% increase in billable hours. * Implemented Microsoft Windows 2003 Network Load Balancing solution for 24x7 marketing company which increased website stability and performance. * Designed and implemented small office infrastructure for 3 clients, including office cabling, internet access, network security, Microsoft Windows 2000 network, and e-mail. GEORGIA-PACIFIC CORPORATION Atlanta, GA 2001 – 2003 Technical Analyst – Corporate IT Field Services Responsible for LAN/WAN project support for field locations in all divisions of the company. * Performed protocol analysis and troubleshooting for numerous internal clients, resulting in savings of up to $20K per month. * Performed complete network assessments for field locations, which resulted in changes that improved network performance and conformed to industry standards. * Completed LAN expansion and switch upgrades for numerous sites. * Authored white paper on HSRP solution for Consumer Products mill, which would improve stability and reduce manufacturing downtime. * Successfully managed numerous projects, including token ring conversions, office moves and new office installations. * Created hub to switch LAN designs for two Dixie Cup manufacturing plants, which improved overall network performance by 25%. 1996-1999 Associate Technical Analyst II – Distribution Division Responsible for comprehensive support for 3000+ workstations and servers at Atlanta Headquarters and 70+ logistics sites nationwide. * Led effort for East Coast Retech2000 project to upgrade logistics sites from NT 3.51 to 4.0 and from Microsoft mail to Microsoft Exchange 5.0, which improved messaging systems. * Played integral role in 2 major relocation projects converting campuses from token ring to Ethernet topology and DHCP, which resulted in a standardized environment, reduction in support costs and in direct financial savings for the division. * Led campus-wide Y2K effort to upgrade 1500+ workstations and servers, which ensured year 2000 compliance. NORTEL NETWORKS Alpharetta, GA 2000-2001 System Engineer-Global Customer Care Division Responsible for implementation and support of Nortel switching products. * Gained numerous certifications on Nortel products while training for field work. NORTHSIDE HOSPITAL Atlanta, GA 1999-2000 System Engineer – Information Systems Department Responsible for infrastructure projects and support for main hospital and 7 remote sites. * Provided support and maintenance for 30 hubs/switches and 6 routers for hospital network resulting in significant performance and stability improvements. * Played key role in project to upgrade site server and 1200+ clients from SMS 1.2-2.0 resulting in improved application deployment and PC administration. * Implemented 3 dc’s, 10 application/Exchange servers, switches and router, which ensured common technical environment at newly acquired offices. * Performed multiple migrations from Netware 4.10 to Windows NT 4.0 introducing consistency in server environment. TECHNICAL SKILLS Network: cabling media (fiber, CAT5, 5e), hubs/switches (Nortel, BayStack, 3Com, Synoptics, Fore, Cisco), Ethernet, protocol analysis/LAN diagnostics LAN support including: DNS, WINS, DHCP, troubleshooting and configuration of network adapters, Ethernet switches, TCP/IP addressing, design and architecture, IPX/SPX WAN support including: OSPF, RIP, RAS, DUN, T1 (CSU/DSU), Metro-E, ISDN, frame relay, router/firewall platforms: Cisco PIX, Cisco ASA Series, Netscreen 5 series, AN, ARN, BCN, Cisco 2500, Passport 7K, Shasta BSN 5000. Software: Windows Server 2008, Windows 7, Windows Server 2003, Hyper-V, Virtualization Platforms, Windows 95/98, NT 3.51/4.0 workstation and server, Citrix Presentation Server, Terminal Server, Citrix Client, Metaframe, DOS, Windows 2000, Nortel Speedview, SnifferPro, Blackberry Enterprise, Intellisync, Network Observer, Bay Networks Site Manager, ForeView, IIS 3.0/4.0, Office 97-2010, QIP, WRQ Reflection, Exchange 5.5 – 2010, SMS 1.2/2.0, Backup Exec 6x-12x, ArcServe 6x, Enterprise Security Platforms (Panda, Symantec, AVG, TrendMicro, Network Associates), Insight Manager. Hardware: Compaq/HP Servers, Dell Servers, Digital Servers and IBM PC servers, Blackberry Handheld, I-Phones, I-Pads, Android Devices, Tablet PC, advanced component troubleshooting and repair experience for pcs, laptops, IDE components, SCSI, PCI, RAID configurations, system memory, system boards, HP JetDirect cards, printers, pc drives and peripherals, switch/switch module upgrades and installation. Server / PC: Active Directory installation and support (2000-2008), configuration and troubleshooting laptops, installation and troubleshooting network printers, print servers, network administration/support, creating and modifying user profiles, group policies, login scripts, network security, user policies, auditing, installation and configuration of DCs, file/print, Exchange and application servers. CERTIFICATIONS MCSE (ID:969414), MCP, MCP+I, CCNA (ID:10108312), NNCSS (Accelerated Router Configuration), NNCSS (Passport 7K), NNCSS (Passport 15K),Cisco Internetworking Troubleshooting, Cisco Multi-layer Switched Networks Exam, Nortel Networks Design Specialist EDUCATION Georgia State University, Atlanta, Georgia, June 1995 Bachelor of Business Administration, Concentration in Operations Management Certificate of Egyptology, University of Manchester, Manchester UK, July 2010 Regents Scholar, Cum Laude, Major GPA 3.86, Overall GPA 3.56 JASON OLIVER SELF (404) 934-1009 Page 4 of 4